Privacy Policy

Effective August 26, 2026

This Privacy Policy explains how Bouba LLC ("Bouba," "Dibs," "we," "us," or "our") handles information when you use Dibs, including our website, waitlist, mobile application, subscription features, and related services.

Dibs helps users discover potential unclaimed property, review likely matches, open official claim routes, and track claim progress. We do not hold or distribute unclaimed property, and users submit claims through official third-party sites.

Information We Collect

Account and contact information

We collect account information such as your email address, authentication credentials or authentication metadata, account identifiers, and support communications.

Search profile information

To search for potential unclaimed property, we collect the profile details you provide, including legal name, optional middle name, prior names, current address, address history, and related city, state, and ZIP code information.

Claim contact information

If you use the guided claim features, we collect the claimant contact details used to prefill official claim forms with your own information: your phone number, which we request during onboarding, and the email address and mailing address you confirm before starting a claim. You can edit these details in the app, and clearing your phone number removes it from our records. Dibs prefills only this contact information and your name; it never fills fields such as Social Security number or date of birth.

Household member information

If you add a household member, we collect the household member names, optional middle names, prior names if provided, and relation. Household searching is not yet available; if we add it, related search and tracking records will be handled as described in this policy. You are responsible for having permission to provide information about another person.

Discovery, claim, and tracking information

We collect and generate search jobs, name variants, match scores, confidence levels, possible result records, source states, owner names, holder names, property types, value labels or estimated value ranges, official claim route information, claim tracker statuses, notes, confirmation numbers if entered by you, filed dates, paid dates, and recovered amounts if entered by you.

Subscription and purchase information

Purchases are processed by the App Store and managed through RevenueCat. We receive subscription status, product, entitlement, renewal, expiration, cancellation, restore, and receipt-validation metadata. We do not receive your full payment card number from Apple.

Device, usage, and security information

We collect information needed to operate, secure, debug, and improve Dibs, such as device and app information, log data, request metadata, IP address, timestamps, feature usage, purchase availability events, search execution status, and error or diagnostic information. If push notifications are offered and you enable them, we also collect notification preferences and push tokens.

Website and waitlist information

When you join the waitlist, we collect your email address, the signup source on our website, and the date and time of signup. We also process technical signals to help prevent automated abuse.

Sensitive Information and Official Claim Forms

The current version of Dibs is designed not to ask for Social Security numbers, tax IDs, government IDs, bank account details, claim document uploads, or images of official documents in Dibs's own screens and forms.

When you file a claim, the official claim site may request some of that information, such as a Social Security number or date of birth, in its own forms. In the app, the official claim site is displayed inside an embedded in-app browser view, so you may enter that information while using Dibs. What you type into the official site's forms goes directly to that site: Dibs automation and Dibs-controlled systems never read, transmit, fill, or store the sensitive information the official site's forms request. Those submissions are governed by the applicable third party's terms and policies.

How We Use Information

To create and manage your account.
To build your search profile and search participating unclaimed-property sources.
To score, deduplicate, rank, and explain potential matches.
To show result teasers, paid result details, claim routes, and claim tracking tools.
To manage subscriptions, entitlements, purchase restores, and access controls.
To send service messages and, if notification features are offered, the reminders and notifications you choose to enable.
To provide support, respond to privacy requests, and communicate about Dibs.
To prevent abuse, debug errors, measure performance, maintain security, and improve the service.
To comply with law and enforce our Terms of Service.

How We Share Information

We do not sell personal information. We share information only as needed to provide, secure, improve, and support Dibs, or as otherwise described in this policy.

Infrastructure and database providers. We use providers to host, store, authenticate, protect, and deliver Dibs.
Search and job execution providers. We use services such as Trigger.dev, Bright Data browser infrastructure, and Upstash to run, retry, rate-limit, and observe search jobs.
Official and third-party claim sources. We may submit search profile information to participating unclaimed-property sources, MissingMoney, or official state claim routes to perform searches or route you to claim pages.
Payment and subscription providers. Apple and RevenueCat process and manage purchases, receipts, renewals, restores, subscription state, and entitlement metadata.
Notification providers. If push notifications are offered and you enable them, Expo Notifications, Apple Push Notification service, and related platform services process push tokens and notification delivery metadata.
Legal, safety, and business purposes. We may disclose information if required by law, to protect the rights and safety of Dibs, users, or others, or in connection with a merger, financing, acquisition, or sale of assets.

Third parties that process personal information on our behalf are bound by contractual data-protection commitments, and we confirm that they are required to protect your personal information in a manner consistent with this policy and applicable law.

Official Claim Sites and External Services

Dibs may open or link to external websites, including MissingMoney and official state unclaimed-property sites, and the app may display the official claim site inside an embedded in-app browser view during the guided claim flow. Those services are not controlled by Bouba LLC. Information you provide directly to those services, including anything you enter into the official site's forms inside the embedded view, is governed by their own terms and privacy policies.

Notifications and Consent

If Dibs offers push notifications, it will ask for notification permission before sending them, and you can disable notifications in the app settings or your device settings. You can unsubscribe from marketing emails through the unsubscribe link in those messages or by contacting us.

Retention and Deletion

We keep information for as long as needed to provide Dibs, maintain your account, comply with legal obligations, resolve disputes, enforce our agreements, protect the service, and maintain backup, security, and audit records. Search profiles, results, claim tracker entries, and household member records are retained while your account is active unless you delete them or request deletion.

If you delete your Dibs account, we will delete or de-identify personal information associated with the account unless we need to retain limited information for legal, security, fraud-prevention, accounting, tax, dispute, or backup purposes. Deleting your Dibs account does not automatically cancel an App Store subscription. You must manage or cancel subscriptions through Apple.

Your Choices

You can review and update your search profile in the app.
If notification features are offered and you enable them, you can turn them off in the app or device settings.
You can unsubscribe from marketing emails.
You can request access, correction, deletion, or other assistance by contacting us.
You can initiate account deletion from inside the app or contact us for help with deletion requests.

Children

Dibs is intended for users in the United States and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information to Dibs, contact us so we can review and delete it where appropriate.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice when required by law.

Contact

For privacy questions or requests, contact Bouba LLC at hello@dibs.my.