Privacy Policy

Effective July 3, 2026

This Privacy Policy explains how Bouba LLC ("Bouba," "Dibs," "we," "us," or "our") handles information when you use Dibs, including our website, waitlist, mobile application, subscription features, notifications, and related services.

Dibs helps users discover potential unclaimed property, review likely matches, open official claim routes, and track claim progress. We do not hold or distribute unclaimed property, and users submit claims through official third-party sites.

Information We Collect

Account and contact information

We collect account information such as your email address, authentication credentials or authentication metadata, account identifiers, and support communications.

Search profile information

To search for potential unclaimed property, we collect the profile details you provide, including legal name, optional middle name, prior names, current address, address history, and related city, state, and ZIP code information.

Household search information

If you use household search, we collect the household member names, optional middle names, prior names if provided, relation, and related search and tracking records. You are responsible for having permission to provide information about another person.

Discovery, claim, and tracking information

We collect and generate search jobs, name variants, match scores, confidence levels, possible result records, source states, owner names, holder names, property types, value labels or estimated value ranges, official claim route information, claim tracker statuses, notes, confirmation numbers if entered by you, filed dates, paid dates, and recovered amounts if entered by you.

Subscription and purchase information

Purchases are processed by the App Store and managed through RevenueCat. We receive subscription status, product, entitlement, renewal, expiration, cancellation, restore, and receipt-validation metadata. We do not receive your full payment card number from Apple.

Device, usage, and security information

We collect information needed to operate, secure, debug, and improve Dibs, such as device and app information, log data, request metadata, IP address, timestamps, feature usage, purchase availability events, search execution status, notification preferences, push tokens, and error or diagnostic information.

Website and waitlist information

When you join the waitlist, we collect your email address, the signup source on our website, and the date and time of signup. We also process technical signals to help prevent automated abuse.

Information We Do Not Collect in v1

The current version of Dibs is designed not to collect Social Security numbers, tax IDs, government IDs, bank account details, claim document uploads, or images of official documents. Official claim sites may request that information directly from you, but those requests happen outside Dibs and are governed by the applicable third party's terms and policies.

How We Use Information

To create and manage your account.
To build your search profile and search participating unclaimed-property sources.
To score, deduplicate, rank, and explain potential matches.
To show result teasers, paid result details, claim routes, and claim tracking tools.
To manage subscriptions, entitlements, purchase restores, and access controls.
To send service messages, claim reminders, monthly refresh notices, and other notifications you enable.
To provide support, respond to privacy requests, and communicate about Dibs.
To prevent abuse, debug errors, measure performance, maintain security, and improve the service.
To comply with law and enforce our Terms of Service.

How We Share Information

We do not sell personal information. We share information only as needed to provide, secure, improve, and support Dibs, or as otherwise described in this policy.

Infrastructure and database providers. We use providers to host, store, authenticate, protect, and deliver Dibs.
Search and job execution providers. We use services such as Trigger.dev, Bright Data browser infrastructure, and Upstash to run, retry, rate-limit, and observe search jobs.
Official and third-party claim sources. We may submit search profile information to participating unclaimed-property sources, MissingMoney, or official state claim routes to perform searches or route you to claim pages.
Payment and subscription providers. Apple and RevenueCat process and manage purchases, receipts, renewals, restores, subscription state, and entitlement metadata.
Notification providers. Expo Notifications, Apple Push Notification service, and related platform services process push tokens and notification delivery metadata when you enable notifications.
Legal, safety, and business purposes. We may disclose information if required by law, to protect the rights and safety of Dibs, users, or others, or in connection with a merger, financing, acquisition, or sale of assets.

Third parties that process personal information for Dibs are expected to protect it consistently with this policy and applicable law.

Official Claim Sites and External Services

Dibs may open or link to external websites, including MissingMoney and official state unclaimed-property sites. Those services are not controlled by Bouba LLC. Information you provide directly to those services is governed by their own terms and privacy policies.

Notifications and Consent

Dibs asks for notification permission before sending push notifications. You can disable notifications in the app settings or your device settings. You can unsubscribe from marketing emails through the unsubscribe link in those messages or by contacting us.

Retention and Deletion

We keep information for as long as needed to provide Dibs, maintain your account, comply with legal obligations, resolve disputes, enforce our agreements, protect the service, and maintain backup, security, and audit records. Search profiles, results, claim tracker entries, household member records, and notification preferences are retained while your account is active unless you delete them or request deletion.

If you delete your Dibs account, we will delete or de-identify personal information associated with the account unless we need to retain limited information for legal, security, fraud-prevention, accounting, tax, dispute, or backup purposes. Deleting your Dibs account does not automatically cancel an App Store subscription. You must manage or cancel subscriptions through Apple.

Your Choices

You can review and update your search profile in the app.
You can disable push notifications in the app or device settings.
You can unsubscribe from marketing emails.
You can request access, correction, deletion, or other assistance by contacting us.
You can initiate account deletion from inside the app or contact us for help with deletion requests.

Children

Dibs is intended for adults in the United States and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child provided personal information to Dibs, contact us so we can review and delete it where appropriate.

Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice when required by law.

Contact

For privacy questions or requests, contact Bouba LLC at hello@dibs.my.